Shipping policy

RETURNS & REFUNDS

A Commitment to Integrity

Every Svarg: piece is carefully inspected before it reaches you.

If something is not as it should be, we will make it right.

 

 

Core Policy

We accept returns or replacements only if:

  • The product arrives damaged

  • The incorrect item is delivered

To request support:

  • Notify us within 24–48 hours

  • Share images and an unboxing video

 

 

Resolution

  • Replacement is always our first priority

  • Refunds are offered if replacement is not possible

 

 

Important Note

Due to the nature of our products:

  • Used or opened items cannot be returned

  • International orders are not eligible for returns

 

 

Ritual 

Each Svarg: creation is made to be experienced fully.
We encourage mindful selection before purchase.

 

 

Our relationship with you is built on trust not transactions.